The impact of work on staff wellbeing is a critical issue in many organisations. Burnout – a state of physical and emotional exhaustion – is an increasing phenomenon. Research shows that those at risk of burnout usually begin their working lives as sensitive, empathetic, dedicated individuals, but they may end up with personal feelings of inconsequentiality and defeat, becoming apathetic, cynical, guilty, resentful and depressed. As a consequence, they will at best be ineffective employees and at worst seek other employment if they do not feel supported.

Supporting staff and providing guidance through a structured programme of supervisory support can be an effective method of addressing workplace issues and additionally provide a reflective and practical forum for capturing the experience of your employees so that individuals and your organisation can continuously learn. 

Jane McNicholas Senior Training Manager, EAP Consultants

M.Sc., MEAPA, MIAAAC

Jane has over 20 years' experience in training and organisational development. Having started her career in adult education, curriculum design, project management methodology and documentation, she progressed to designing, developing and implementing training programmes for organisations. Jane’s specific area of interest within the EAP field is in developing strategies to support employees address personal wellbeing and contributed a chapter, ‘Stress Management and Positive Thinking’, to the recently published Redundancy Book.